Frequently Asked Questions

1How do I make a reservation?
A: Visit us our booking page online here. Contact us by e-mail or phone with the following information:
- Your name, address and telephone number (preferably mobile/cell)
- Credit Card Number, with name of cardholder and expiration date
Email us at info@islandtimeltd.com | Call us at (+1 284) 495 9993
2Do you take credit card?
A: We do! We accept VISA, MasterCard, American Express and Discover.
3I need to cancel my reservation. Is that possible?
A: If for some reason you need to cancel, you will be charged the following cost:
• 7 days + in advance of your reservation: no cost • 3 - 7 days in advance: 50% of the cost of the reservation • Less than 72 hours in advance: 100% of the cost of your reservation
4What do we do if we have a reservation and there is bad weather?
A: If the weather is severe enough that we think it unsafe to go out, we will ground our fleet and you will not be charged. However, choppy seas and some rain does not constitute severe weather; while we can work with you to move to another day (if available), you are still responsible for the charges for the day that you booked, should you make the decision not to go out.
5Where are you located?
A: Island Time is based in the Nanny Cay Marina, on the ‘B’ Dock (near Peg Leg’s Restaurant). FOR CRUISE SHIP GUESTS: Taxis are available from the Cruise Ship Dock to Nanny Cay. For your convenience, you also have the option of being picked up in Village Cay Marina, which is walking distance from the Cruise Ship Dock – simply disembark and head to Village Cay Marina, located behind Banco Popular, where your captain will be waiting to meet you. There is a USD $3/per person fee charged by the Marina.
6What should we wear? What should we bring?
A: For a day out at sea, we recommend light, casual clothing. Hats and sunglasses will help keep you cool, and of course, your swimsuits. For those with sensitive skin, a rash guard may be helpful, though any long-sleeved shirt will help to protect you from sunburn from extended exposure to the sun. While we do recommend sun creams and lotions (sunblock), tanning oils and sunscreen sprays are not permitted on board. Additionally, shoes are not allowed on board, so we ask that you to remove them before boarding the vessel. Go Pros, cameras, camcorders and other recording devices are welcome and can be kept safe and dry in our dry storage hatch.
7How long is the Day Charter? What is a typical day out?
A: The Day Charter begins bright and early. We leave Nanny Cay or Village Cay (Cruise Ship Guests) at approximately 9am and spend the day island hopping between our sister isles, enjoying the crystal-clear waters of our beaches and snorkeling at gorgeous spots – look out for colorful coral, schools of tropical fish and curious sea turtles! We stop for a tasty lunch at one of the many restaurants, pop into a few local bars for “Painkillers” and get you back to the ship or marina on time and in one piece (by 5PM, or as requested). At the end of the day, YOU are the captain: we go wherever YOU want and on YOUR schedule!
8What’s included in the Day Charter?
A: On your boat, you’ll be provided with snorkel equipment and a cooler filled with ice and water (additional drinks can be provided at cost). Lunch is not included; however, a lunch stop can be made at one of the many restaurants.
9Is fuel included in the cost?
A: No. Our boats leave the dock with a full tank – upon return at the end of the Day Charter, we will refill the fuel tank and you are responsible for the amount consumed. Depending on your day’s activity, fuel costs can range from USD $75 - $150/day.
10Can we get a Captain?
A: Yes. A Captain is an added cost and needs to be pre-booked. All our Captains are experienced, knowledgeable and friendly, and can safely take you wherever you want to go.
11Do the boats have safety equipment?
A: Our boats meet the USCG and BVI Ports Authority’s standards and come fully equipped with safety gear and VHF radio.
12What about insurance?
A: All our boats are BVI licensed and fully insured.
13What type of boats do you rent?
A: We proudly rent Cobias, Contenders and AB Inflatables (RIBs). Click here to meet our fleet.
14How long can you rent the boat (Bareboat Rental)?
A: Our Bareboat Rentals are available for daily rentals, weekly rentals or longer. Multi-day renters take advantage of our competitive rates. Get in touch!
15Do I need a Captain’s License?
A: No, but previous boating experience is a must. Yes, there will be a pop quiz.
16Is there an age requirement?
A: Yes. You must be 25 years or older to rent or drive the vessel.
17How many people can we put on the boat?
A: • 23’ Cobia – 6 passengers • 25’ Contender – 7 passengers • 26’ Cobia – 8 passengers • 28’ Cobia – 8 passengers Rigid Inflatable Boats: • 17’ RIB – 8 passengers • 15’ RIB – 8 passengers • 14’ RIB – 6 passengers • 13’ RIB – 6 passengers Learn More
18Will we be able to stock the boat nearby?
A: Yes! Nanny Cay has a full-service convenient store packed full of food, snacks, drinks, sun creams/lotions and anything else you might need for your day at sea.
20Is there a Security Deposit?
A: Yes. The Deposit is charged to the credit card on file, and recredited once the boat is returned without damages. We do not accept cash for the Security Deposit. See details here: Learn More
21Do you offer discounts?
Yes, to our frequent renters. Living in the BVI? Click here to learn more about Carefree Boat Club Membership – enjoy boating in paradise with all of the perks and none of the hassle!
22Are there any additional fees?
A: Yes, there is a USD $6/per person per day Cruising Permit Fee charged by the BVI Government. In addition, any visits to our Protected National Parks (such as, The Baths and Spring Bay, Virgin Gorda; Diamond Cay, Jost Van Dyke; and others) incur a fee of USD $3/per person.

Still have more questions?

We’re happy to answer ‘em!

Contact us between 8:30AM – 5:00PM EST at +1 (284) 495-9993

or email us at info@islandtimeltd.com today.