A water taxi is a private or semi-private boat transfer that offers flexible departure times, personalized service, and direct routes. Unlike a public ferry, a water taxi can depart at a schedule you prefer and take you straight to specific docks or marinas.

We provide direct transfers to and from popular destinations in the British Virgin Islands (such as Tortola, Virgin Gorda) and the U.S. Virgin Islands (St. Thomas, St. John). Please contact us for precise dock locations.

Yes, we recommend booking your water taxi ahead of time to ensure availability and secure your preferred departure. Same-day bookings may be possible but are subject to vessel and crew availability.

Travelers between the BVI and USVI typically need a valid passport. Some nationalities may require visas, so please check the immigration guidelines for both territories to confirm your requirements.

Trip duration varies based on the route and sea conditions. Generally, journeys last between 30 minutes and one hour. We will provide an estimated travel time at the time of booking.

Yes, you may bring luggage on board. Standard-sized suitcases are welcome, though we kindly request advance notice for extra-large items or sporting equipment (e.g., surfboards or dive gear) to ensure proper accommodation.

We primarily operate from designated docks and marinas; however, we can often arrange land transportation to and from airports or hotels for a seamless transfer. Please share your travel details when booking.

We strive to be flexible. If your arrival or departure time changes, please contact us as soon as possible. We will do our best to accommodate adjustments to your reservation, subject to availability.

Your safety is our highest priority. In cases of severe weather, we may need to adjust departure times, alter routes, or reschedule. We will work with you to find the best alternative solution.

We accept major credit cards, and a deposit is usually required at the time of booking. Our cancellation policy may vary based on how far in advance you cancel. Please review our terms or contact us directly for detailed information.