FAQs

Frequently Asked Questions

Here is a list of our most asked questions from our previous customers. If you don’t have your question answered here, please simply get in touch with us. 

A: To rent a car, you will need a valid driver’s license, a major credit card, and be at least 25 years of age. International drivers may also need to provide a valid passport.

Contact us by e-mail or phone with the following information:

– Your name, address and telephone number (preferably mobile/cell)
– Credit Card Number, with name of cardholder and expiration date

Email us at cars@islandtimeltd.com | Call 1 284 346-0356

A: Yes, we highly recommend booking your car in advance, especially during peak travel seasons, to ensure availability. You can book online or contact us directly.

We offer a variety of vehicles, including compact cars, SUVs, and 4x4s, ideal for navigating the BVI’s hills, beaches, and scenic routes.

A: Renter received the vehicle and its accessories in good order and condition. Renter will return the vehicle to Island Time Car Rentals, on the due-back date, specified on the rental contract, or earlier if demanded by Lessor.

A: Island Time Car Rental is based in the Nanny Cay Marina, on the ‘B’ Dock (near Peg Leg’s Restaurant).

We can do a drop-off and pick with fees charged one way ($50.00 – Airport & $25.00 – Road Town & West End)

A: Compulsory liability insurance in respect of bodily injury covers claims by third parties up to US$ 300,000.00. In respect of property damage it is limited to US$ 100,000.00. Personal accident insurance for drivers and passengers is limited to US$ 5,000 per person. US$ 8.00 daily collision damage waiver (CDW) covers damages to the rental vehicle; it waives liability in case of any damages to the vehicle in excess of US $1,00.00 US$ 19.50 daily collision damage waiver (CDW) covers damages to the rental vehicle; it waives liability in case of any damages to the vehicle in excess of US$ 1.00 Accidents incurred by driving while intoxicated or when the car is being ace drive are not covered by CDW. The renter is fully responsible. 

A: Vehicle shall be operated with care. Renter shall be held liable to damage to vehicle and/or injury to passengers resulting from collision or other causes not covered by the insurance company.

A: Renter shall immediately report any accident to police authorities and (Island Time Car Rentals within 24 hours), and remain at the scene of accident until police has arrived. A full police report is required to accompany any claims made. N.B. all claims will be void without an authorized police report attached.

A: Our vehicles are provided with a full tank of fuel. You may either return the car with a full tank or pay for the fuel used at the time of drop-off. Our vehicles are provided with a full tank of fuel. You may either return the car with a full tank or pay for the fuel used at the time of drop-off.

A: Renter agrees to pay Island Time Car Rentals on demand:

– A deposit of the estimated rental cost
– All expenses incurred by Island Time Car Rentals in returning the vehicle to the place of rental (Island Time Car Rentals premises) if left elsewhere regardless condition of vehicle, road of weather.
– A sum equal to the value of all tires (regardless of road condition), tools and accessories damaged, lost or stolen from vehicle.

Go Adventure

Still have more questions?

We’re happy to answer ‘em!

Contact us between 8:30AM – 5:00PM EST

1 284 346-0356

Email us at cars@islandtimeltd.com today.